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Portillo's locations in Chicago

Portillo's Portillo's is a popular fast food restaurant chain known for its delicious Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake. The brand originated in 1963 with a small hot dog stand on North Avenue in Villa Park and has since expanded to over 50 locations across several states including Illinois, California, Arizona, Indiana, Wisconsin, Minnesota and Florida. In addition to its menu offerings, Portillo's also offers catering services and nationwide shipping of their food items.
(29301)

What people say

Online reviews and comments have become an essential tool for consumers to evaluate the quality of products and services they plan to use. One such brand in the city of Chicago that has been a subject of intense scrutiny on various review websites is Portillo's.

Portillo's is a popular chain of restaurants in Chicago, known for its hotdogs, Italian beef sandwiches, burgers, and other fast foods. However, while the brand has a massive following in the city, it has also been on the receiving end of some harsh criticism from customers.

One common complaint that many customers have expressed in their online reviews and comments is about the long waiting times at Portillo's outlets. Many customers have shared stories of waiting for over an hour just to place their order or receive their food. Some have even criticized Portillo's for its lack of adequate staff during peak hours.

Another issue that has been raised in online reviews is about Portillo's pricing. Many customers feel that the prices at the chain are quite steep compared to other fast-food chains, and that the quality of food does not justify the high prices.

Despite these criticisms, Portillo's still enjoys a loyal customer base who swear by the quality of its food. Many of these customers praise the brand for its delicious hotdogs, burgers, and fries, along with its friendly staff and clean restaurants.

Furthermore, Portillo's has also taken steps to address some of the issues raised in negative reviews. For instance, the company recently launched a mobile app to enable customers to place orders quickly and avoid long waiting times. Additionally, Portillo's has started running promotions and discounts on its menu items to make them more affordable.

In conclusion, online reviews and comments provide valuable insights into what customers think about a brand or product. While Portillo's may have received some negative feedback from customers, it is still a popular chain in Chicago with loyal fans who appreciate its delicious food and excellent service. As a review website publisher, it is essential to provide a balanced view of Portillo's, highlighting both the positive and negative feedback from customers.

Locations

Addison

100 W. Lake Street Closing at 22:30

Arlington Heights

806 W. Dundee Road Closing at 23:30

Bolingbrook

134 E. Boughton Road Closing at 23:30

Cicero

3300 S Cicero Avenue Closing at 01:00

Crestwood

13130 S. Cicero Avenue Closing at 01:00

Downers Grove

1500 Butterfield Road Closing at 23:30

Elgin

1020 S. Randall Road Closing at 23:30

Elk Grove Village

1500 Busse Road Closing at 20:30

Elmhurst

155 S. Route 83 Closing at 23:30

Forest Park

7740 Roosevelt Road Closing at 01:00

Harwood Heights

7308 W. Lawrence Avenue Closing at 23:30

Homewood

17500 S. Halsted Street Closing at 01:00

Joliet

1444 N Larkin Avenue Closing at 22:30

Naperville

950 E. Ogden Avenue Closing at 22:30
1992 W. Jefferson Street Closing at 01:00

Near North Side

100 W. Ontario Street Closing at 01:00

Near West Side

520 W. Taylor Street Closing at 01:00

Niles

8832 W. Dempster Street Closing at 01:00

Northlake

170 North Avenue Closing at 23:30

Oak Lawn

4020 W. 95th Street Closing at 01:00

Rolling Meadows

1900 Golf Road Closing at 23:30

Schaumburg

611 E. Golf Road Closing at 23:30

Skokie

9400 N Skokie Boulevard Closing at 23:30

Summit

5532 S. Harlem Avenue Closing at 01:00

Tinley Park

15900 Harlem Avenue Closing at 01:00

Villa Park

635 1/2 North Avenue Closing at 22:30

Others

N. Kingery Highway Closing at 23:30

Recent social media posts:

    03/24/2025

    Remember: there are no rules against filling your fridge with Portillo’s hot dogs and calling it meal prep.

    There won't be any madness over what to eat with our College Basketball Package. Game day just got tastier with Portillo...
    03/18/2025

    There won't be any madness over what to eat with our College Basketball Package. Game day just got tastier with Portillo's catering!

    🏀🍟: catering.portillos.com

    Feelin’ lucky? 🍀 You will after a sip of our Mint Shake and a bite of our Italian beef! Celebrate St. Patrick’s Day the ...
    03/17/2025

    Feelin’ lucky? 🍀 You will after a sip of our Mint Shake and a bite of our Italian beef! Celebrate St. Patrick’s Day the Portillo’s way.

    Happy Pi Day! 🥧 But at Portillo’s, we prefer cake… and maybe a slice (or three) of it. 🎂
    03/14/2025

    Happy Pi Day! 🥧 But at Portillo’s, we prefer cake… and maybe a slice (or three) of it. 🎂

    Anyone heading to Chicago for the St. Patrick's day parade this weekend?! Come see us to get a free slice of cake from P...
    03/14/2025

    Anyone heading to Chicago for the St. Patrick's day parade this weekend?!

    Come see us to get a free slice of cake from Portillo's!

    🍀 We'll be in Grant Park at Congress Plaza on 3/15, between 10AM-1PM, or while supplies last!

    Luck is on your side when you bring Portillo’s catering to the party! Order now and make your St. Paddy’s celebration de...
    03/13/2025

    Luck is on your side when you bring Portillo’s catering to the party! Order now and make your St. Paddy’s celebration deliciously hassle-free.

    🍀🍟: https://catering.portillos.com/